Digital Technologies: The Next Frontier in Talent Acquisition

12 Dec 2017
by Vishal Gupta, Krishna Charan

The global services industry is undergoing a tremendous change from a receding arbitrage-first to a fast-growing digital-first model. The impact of such a transformation is being felt by every business function; HR and Talent Acquisition (TA) is no exception. “Digital Technologies: The Next Frontier in Talent Acquisition” is the first of a three-part series presenting Everest Group’s broad perspective on the nuances around digital in TA - including potential impact of various technology levers on specific TA processes, applications & benefits of these technologies, and emerging technology startup ecosystem.

The current paper reviews the following aspects:

  • Evolution and relative maturity of different next-generation technologies – their current and future applications
  • Factors fueling the growth of digital in TA, including the key outcomes of next-generation digital technologies
  • Detailed analysis of four key new-age technologies – Analytics, Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML) – that are finding greater traction in the TA space
  • Key trends and future outlook, highlighting the developments that should be observed closely by enterprises and service providers alike


Managed Service Provider (MSP)

Recruitment Process (RPO)


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