Recruitment Process Outsourcing (RPO) Annual Report 2017 – Strategic Value Creation in a Rapidly Evolving Market

30 Jun 2017
by Ankaj Mohindroo, Rajesh Ranjan

The global Recruitment Process Outsourcing (RPO) market continued to remain one of the fastest growing single-process HRO markets. It grew at a rate of 16% in 2016, backed by strong growth in Europe, Middle East, and Africa. A majority of the global growth is attributed to new deal activity. However, there is significant variation in regional growth, which is affected by a host of factors including the overall macro-economic variables. The mature market of North America saw a decline in its market share, with the emerging markets of Eastern Europe and Latin America gaining at its expense. The biggest growth was seen in deals outside the mature markets of the United States, United Kingdom, and Australia. Many countries in different regions across the world are emerging as strong RPO markets on their own, particularly in Latin America, Continental Europe, and Asia Pacific.

In this research, we analyse the RPO market across various dimensions:

  • Market overview and key drivers
  • Buyer adoption trends
  • Solution and transaction trends
  • Service provider landscape


  • RPO deals that include a minimum of four or more recruitment processes
  • The RPO deal is active and is at least one year in contract length
  • Service providers that offer RPO as a stand-alone outsourcing service
  • The deal scope should not be limited to temporary hires only
  • All geographies, industries, and job families


This research provides comprehensive coverage of the 2016 RPO market and analyses it across various dimensions such as market overview, key business drivers, buyer adoption trends, solution & transaction trends, and service provider landscape. Some of the key findings are:

  • With RPO gaining wider acceptability, it is no longer exclusive to large corporations only. Small (<3,000 FTEs) and mid-sized (3,000-15,000 FTEs) buyers are capturing an increased share of the market
  • Buyer awareness of the RPO market is increasing and they are more prone to signing deals of shorter duration in order to keep their options open. This is witnessed in the steady decline in the average length of RPO deals signed over the years
  • There is heightened activity in the market around the Total Talent Acquisition (TTA) approach, with large corporations driving the adoption of this new model of delivering recruitment services


Recruitment Process Outsourcing (RPO)


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