Mortgage BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017 - PEAK Matrix Preview

Everest Group's fact-based PEAK Matrix™ assessment is the most trusted analysis of service provider capabilities, covering more than 50 different market segments each year. This preview document offers a glimpse into the findings of our more detailed analysis of the Mortgage BPO market segment for 2017 (see the full Service Provider Landscape report for the complete analysis).

The analysis is based upon two primary dimensions:

  • Vision and capability:
    • Vision and strategy
    • Scope of services offered
    • Innovation and investments
    • Delivery footprint
  • Market impact
    • Market adoption
    • Portfolio mix
    • Value delivered
Report Info