Increasing complexity in supply chain and global cost pressures are driving buyers to look for service providers who can deliver end-to-end SCM solutions that go beyond the traditional boundaries of procurement, logistics, and inventory management. Service providers have also realized that with maturing market and increasing competition in Finance and Accounting Outsourcing (FAO) and Procurement Outsourcing (PO), SCM is a lucrative market to tap into. Consequently, we witnessed growing interest in SCM in the market as buyers seemed more open to outsourcing while providers were willing to make investments to expand their suite of services.
In this research, we analyze the global SCM service provider landscape in 2016. We focus on:
SCM PEAK Matrix for 2017
Everest Group analysis of service providers
Service provider landscape
Scope and methodology of this report:
The report covers 11 SCM service providers with multi-process capability, namely, Accenture, Capgemini, EXL, Genpact, GEP, HCL, Infosys, OnProcess, TCS, Wipro, and WNS.
Enterprises are challenged by intensifying competition, uncertain macroeconomic environment, digital-savvy nimble firms, and ever-increasing demands of digital-native consumers. They are leveraging digital technologies to tackle these challenges and…
