Webinar Deck: CXO Agenda Item: Build a Talent Strategy for Today and Tomorrow
Webinar
10 Sep 2021
by
Michel Janssen, Akshay Mathur, Rita N. Soni
On September 9, Everest Group hosted a webinar titled, "CXO Agenda Item: Build a Talent Strategy for Today and Tomorrow."
The global economy is poised for a robust recovery after the COVID-19 era; however, we are now seeing a steeply growing talent shortage across industries – and CXOs are discovering that attracting and retaining talent will require immediate and long-term strategy.
View this webinar to see our experts identify the key pillars of a forward-looking talent strategy, considering the impacts of moving to remote delivery, demographic shifts, disruption from climate change, social considerations, and corporate governance responsibilities.
Our speakers answer the following questions:
What are the key pillars of a forward-looking talent strategy?
What are the key implications for short-term, medium-term, and long-term talent and locations strategy?
What are the impacts on delivery locations’ desirability and new delivery center set-ups?
What are current trends in outsourcing transactions, GBS set-ups, and service provider performance?
Like most industries around the world, BPS was hit hard by the COVID-19 crisis at the start of 2020. The industry’s initial response to the unprecedented disruption was marked by concerns around supply-side constraints impacting the fulfillment of…
