Service providers are often promising their enterprise clients huge benefits from digital transformation and automation implementations – with the “un-benchmarked” benchmark for automation-led gains as high as 40 percent.

Where do the true opportunities reside? Are the promised benefits truly tied to transformative outcomes? How should you approach your contract with transformation in mind? These are some of the many questions and challenges enterprise sourcing and procurement leaders such as yourself are facing in today’s disruptive market. When making any decision, it’s best to base your actions on facts rather than sales team promises.

While conducting comprehensive contract advisory work and strategic engagement reviews, we have identified the typical sources of value leakage in global services contracts, true implications of next-generation transformational levers, and how enterprises can leverage them to evolve their contracting models.

On April 6, Everest Group hosted a one-hour webinar that covered:

• Typical sources of value loss in contracts
• The practical roadmap for uncovering “automation-led” benefits
• How next-generation digital levers can create a win-win situation for both parties
• How enterprises are keeping their contracts up-to-date in a highly disrupted market