On May 21, Everest Group held a webinar titled, “How Enterprises Are Leveraging Data & Analytics to Deliver 2X More Value from Their Shared Services Centers.”

As technology adoption increases exponentially, organizations are challenged by the proliferation of data that the technology generates. Increasingly, Shared Services / Global In-house Centers (GICs) are leading their organizations’ efforts to tame data and derive key insights from it.

Based on our recent Pinnacle Model research on data & analytics maturity in SSCs/GICs, this webinar will show executives how they can build capabilities in their SSCs/GICs to turn this challenge into a strategic asset, generating value and enhancing service delivery.

In this fast-paced session, we’ll answer the following:

• What roles do best-in-class GICs play in global data & analytics programs?
• How do best-in-class GICs attract and retain talent with relevant skills for data & analytics? What supporting programs have they developed to support these efforts?
• How are best-in-class GICs funding these initiatives?
• How are best-in-class GICs addressing associated technology challenges that impact their data & analytics teams?
• What actual cost savings and operational and strategic impacts are GICs creating for their parent organizations through data & analytics leverage?