Webinar Deck: Europe’s Global Services Market – Rapid Recovery, New Locations, and Skyrocketing Prices?
Webinar
5 Oct 2021
by
Michel Janssen, David Rickard, Ricky Sundrani
On October 5, Everest Group hosted a webinar titled, "Europe’s Global Services Market – Rapid Recovery, New Locations, and Skyrocketing Prices?"?
Europe is at the forefront of the global sourcing industry’s rapid evolution, with market nuances emerging from Eastern Europe, the Nordic region, and Western Europe. With this quick pace of change, enterprises run the risk of being blindsided by challenges or missing opportunities, including those related to the increasing and changing number of delivery locations and pricing.
Our experts spotlight the current state of the European global services market and deliver insights on how enterprises can capitalize on and navigate the change.
What questions will the webinar answer for the participants?
What are the key attributes of IT and BPO outsourcing demand in Europe?
How is the delivery location mix changing?
What are recent pricing trends and the future pricing outlook?
The Customer Experience Management (CXM) industry has experienced incredible growth over the past several years. But what are the challenges it faces now due to the impending recession, the inflationary environment, and the increasing need to provide…
