by
Shirley Hung, Yugal Joshi, Vignesh Kannan, Sangamesh Kadagad, AS Yamohiadeen, Shivam Kumar
In the current macroeconomic market, enterprises are shifting their focus from new investments in their workflow automation solutions to optimizing the value of their existing investments. Around 64% of enterprises are dissatisfied with the outcomes of their current investments. This data suggests enterprises must assess their workflow maturity and develop initiatives leveraging third-party providers’ expertise. Fragmented systems, excessive customizations, and misalignment with strategic goals are a few challenges that enterprises face in their value realization journeys.
In this report, we present an end-to-end framework for enterprises to assess their current workflow maturity, bridge the value realization gap, and maximize the ROI from workflow platforms. The report offers actionable insights into overcoming key challenges, assessing platform maturity, optimizing value, and leveraging external providers to drive results.
Scope
All industries and geographies
Contents
In this report, we examine:
Enterprise challenges hindering the workflow platform’s full value realization
Workflow maturity framework for enterprises
Third-party providers’ role in value realization from workflow automation platform investments
