Mid-market enterprises are strategically prioritizing digital transformation to stay agile, resilient, and competitive in today’s fast-paced business environment. By outsourcing IT, they are integrating advanced technologies such as cloud computing, data analytics, AI, and automation into their core operations. This enables them to boost operational efficiency, drive innovation, and enhance the overall customer experience.

In response, providers are offering both technical expertise and industry-specific knowledge required to successfully navigate complex digital landscapes. They focus on refining their offerings through strategic partnerships with technology and platform providers and developing Intellectual Property (IP) to maximize RoI and gain enterprise confidence.

This compendium providers accurate, comprehensive, and fact-based snapshots of 21 digital transformation providers’ capabilities and offerings in the mid-market. Each profile presents a detailed overview of the provider’s vision and strategy, scope of services offered, key IPs/solutions, partnerships, and case studies. It will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their competition.

Scope

• All industries and geographies
• The study is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading providers, client reference checks, and an ongoing analysis of the digital transformation services market for mid-market enterprises

Contents

In this report, we:

• Provide an overview of the digital transformation services for mid-market enterprises business, including its vision and strategy, revenue and composition across geographies, industry segments, value chain functions, and buyer sizes
• Assess providers’ case studies and proprietary solutions
• Examine partnerships and investments in the digital transformation services domain

Membership(s)

Digital Services

Sourcing and Vendor Management