The Indian Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, driven by innovation and regulatory compliance. This viewpoint examines key technology trends reshaping the industry, including AI, cloud computing, blockchain, and automation, which are enabling firms to enhance customer experience, optimize operations, and meet regulatory requirements.

However, challenges such as legacy system integration, data privacy concerns, and a shortage of skilled talent continue to slow digital transformation.

As firms invest in next-generation technologies and forge strategic partnerships, the Indian BFSI sector is well-positioned to compete globally and deliver innovative, customer-centric financial services. Looking ahead, modernization, regulatory compliance, and emerging technologies will be vital for sustained growth in this competitive market.

Scope 

• Industry: BFSI
• Geography: India

Contents 

In this report, we provide:

• An overview of technology trends in the Indian BFSI market
• An analysis of the regulatory landscape and its impact on BFSI firms’ technology investments
• An evaluation of adoption maturity and drivers for various technology themes
• A deeper look at challenges and obstacles that Indian BFSI firms face as they expand their technology estate

Membership(s)

Banking Information Technology

Sourcing and Vendor Management