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Automation has become a strategic priority for enterprises today. While Robotic Process Automation (RPA) has captured the attention of many organizations, there is a distinct shift among forward-looking enterprises to Intelligent Automation (IA) to expand the scope and scale of their automation initiatives. However, most enterprises that have begun adopting IA are struggling to identify the best way to fast-track its adoption organization-wide and maximize its benefits.
Some best-in-class enterprises have identified the right approach to manage such initiatives, developing a combination of advanced and differentiated capabilities to derive superior business outcomes. These enterprises leverage a combination of IA technologies and follow a different approach to transform processes and scale. Everest Group identifies these Pinnacle Enterprises by comparing IA adoption maturity across enterprises using its proprietary Pinnacle Model® methodology.
To identify Pinnacle Enterprises, we examined five capability areas for 55 participating enterprises – vision and strategy, implementation, organization structure, technology, and talent management – and three types of outcomes – cost impact, operational impact, and business impact.
Scope:
All industries and geographies
Contents:
This report examines:
Differentiators for Pinnacle Enterprises
Key implications for enterprises
How to accelerate your intelligent automation journey
