Artificial Intelligence (AI) has become an integral component of enterprises’ digital transformation agendas as they recover from the pandemic. In the past few years, enterprises have started adopting AI at a faster pace to improve resilience, cost-effectiveness, and employee productivity. They also realize the importance of explainable and responsible AI adoption in creating inclusive, fair, and bias-free processes.
To achieve these objectives, enterprises are reaching out to providers to help them address their talent, capability, and data management challenges, while ensuring a customer-centric AI adoption approach. Consequently, providers are increasing their investments to help enterprises generate value from their AI initiatives.
In this research, we provide detailed assessments of 20 IT service providers featured on Everest Group’s AI Services PEAK Matrix®. Each profile provides a comprehensive picture of the provider’s service focus, key IP/solutions, domain investments, and case studies.
Scope
- All industries and geographies
- This assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading AI service providers, client reference checks, and an ongoing analysis of the AI services market
Contents
This research features 20 IT service provider profiles, each of which includes:
- An overview of the provider’s AI services business and offerings – vision, scale, and extent of adoption of its AI services across enterprise segments and geographies
- An assessment of the provider’s AI services delivery capabilities, domain investments, key solutions, and partnerships
- A detailed assessment of the provider’s strengths and limitations
Membership(s)
Artificial Intelligence (AI)
Digital Services
Sourcing and Vendor Management
