Argentina Global Services Industry – Breaking Political Shackles?

10 Jan 2017

In the past four to six years, Argentina has been viewed with caution by investors in Information Technology (IT) and Business Process (BP) services owing to significant geopolitical and macroeconomic concerns. However, a change in government in December 2015 led to several changes in economic policies and resulted in increased interest from global stakeholders. This viewpoint describes the development of the global services industry in Argentina from 2011 to date, including the latest developments. In addition, it also provides Everest Group’s outlook on the global services sector in the next three to five years.

CONTENTS

This report provides an overview of the changes in the macroeconomic scenario in Argentina in recent years and the impact of these changes on the global services sector. The key sections of this viewpoint include:

  • Argentina macroeconomic scenario – past and present
  • Impact on the IT-BP industry drivers – past, present, and future
    • Operating cost
    • Talent availability
    • Market activity
  • Implications and/or considerations for market participants

Key questions addressed by this research are:

  • How was the growth of the global services sector in Argentina between 2011 and 2015? What were the key challenges faced by companies during this timeframe?
  • Has there been any impact of the recent political changes on the IT-BP industry? Are there any implications of this/these for industry stakeholders?
  • What is the outlook for the global services industry in short to medium term?

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