In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities.

Watch this webinar where our pricing analysts discussed how enterprises can drive more value in their outsourced contracts amid the current global economic slowdown. They covered key strategies that address cost reduction and service quality improvements, as well as ways to drive positive business impact through digital and transformation initiatives in outsourced relationships.

What questions did the webinar answer for the participants?

• What are enterprises’ top priorities as we dig deeper into 2024?
• What are the key value drivers for enterprises in business process outsourcing engagements?
• What is the total impact that these value drivers could bring in business process outsourcing engagements?