lnsurance Intermediary BPS State of the Market 2024: Exploring Evolution and Strategic Growth Areas for the Managing General Agent (MGA) and Broker Segments
State of the Market Report
The insurance intermediary segments (agents, brokers, and managing general agents (MGAs)) across the globe had a strong uptick post the pandemic. This growth is due to the rising consolidation, rates hardening, increasing complexity of insurance products, growing PE capital influx, and accelerating technology adoption.
Intermediaries also partner with providers to leverage their domain and technology expertise, partnership ecosystems, and advisory capabilities to improve their operations and customer experiences.
In this report, we examine the global insurance intermediary Business Process Services (BPS) market. The report analyzes insurance intermediaries’ strategic and responsive investments, future strategic priorities, BPS adoption trends, deal value, and characteristics. It will assist insurance intermediaries, providers, and technology providers to understand the current intermediary BPS market.
Scope
- Industry: insurance intermediary BPS services
- Geography: Global
- This report is based on Everest Group’s annual RFI process, interactions with leading insurance intermediary BPS providers and buyers, and our ongoing coverage of the insurance intermediary BPS market
Contents
In this report, we:
- Examine insurance intermediary BPS industry trends
- Assess buyer outsourcing priorities