Process mining plays a crucial role in driving operational excellence and facilitating enterprises’ digital transformation initiatives by employing a data-driven approach to continuously discover, monitor, and optimize existing processes. The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries. Process mining offers the potential to enhance operational efficiency, ensure process governance and compliance, and elevate the customer experience. In response to market demands, technology providers are swiftly advancing their products to offer enhanced capabilities, features, and functionalities. However, to achieve success, it is critical for enterprises to select the right-fit process mining technology providers.
In this report, we examine 18 process mining technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select the right-fit technology providers for their needs and enable providers to benchmark themselves against the competition.
In this PEAK Matrix®; report, we provide: