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Robotic Process Automation (RPA) – Technology Provider Landscape with PEAK Matrix® Assessment 2021
PEAK Matrix® Report
29 Sep 2021
by
Amardeep Modi, Harpreet Kaur Makan, Utkarsh Shahdeo, Shiven Mittal
With the COVID-19 pandemic accelerating the need for digital transformation among enterprises across industries and geographies, Robotic Process Automation (RPA) has emerged as a key enabler in the enterprise automation segment. The RPA market has been one of the fastest-growing software markets in the past decade and has played a key role in helping organizations reduce costs, achieve greater operational efficiencies and quality, increase workforce productivity, enhance customer and employee experience, and realize quick time-to-value. Encouraged by a growing number of success stories and positive word-of-mouth, many enterprises, Global Business Services (GBS) organizations, and service providers are investing in RPA. However, to achieve success, it is critical to select the right enterprise-grade RPA solutions.
In this report, we study 23 RPA technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.
Scope:
- All industries and geographies
- RPA products that are sold on license and irrespective of any ongoing business or IT process outsourcing or managed services were considered for this report
Contents:
In this PEAK Matrix report, we study:
- Everest Group’s PEAK Matrix evaluation of RPA technology providers and their categorization into Leaders, Major Contenders, and Aspirants
- Competitive landscape of the RPA technology provider market
- Key RPA technology trends
- Key strengths and limitations of each RPA technology provider
Membership(s)
Service Optimization Technologies (SOT)
Sourcing and Vendor Management
Page Count: 92
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