Process Orchestration Products Technology – Provider Compendium 2024


Provider Compendium

Process orchestration enables businesses to design, manage, and monitor end-to-end processes. They act as central control hub for Intelligent Automation (IA) technologies while enabling workflow distribution between human and digital workforce. The rise of generative AI is revolutionizing process orchestration capabilities, prompting technology providers to rapidly enhance their products to align with emerging AI trends and evolving market demands. Process orchestration is gaining traction across geographies and industries, enhancing interoperability between IA technologies. Businesses leverage process orchestration solutions that design, manage, and monitor end-to-end processes, enabling greater efficiency, accountability, and process governance.

This compendium provides accurate, comprehensive, and fact-based snapshots of 24 process orchestration technology providers’ offerings and capabilities. Each provider profile includes company overview, recent deals and announcements, market adoption and client portfolio mix, product overview and partnerships, product features and functionalities, key enhancements, and capabilities. This report will enable buyers to select the best-fit provider for their needs.

Scope

  • All industries and geographies
  • Process orchestration software products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
  • This report is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading process orchestration technology providers, client reference checks, and an ongoing analysis of the process orchestration market

Contents

In this report, we:

  • Examine the company and product overview
  • Analyze recent deals, partnerships, and announcements
  • Evaluate market adoption and client portfolio mix
  • Assess product features, functionalities, and key enhancements
  • Measure providers’ capabilities across PEAK Matrix® dimensions

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management