After experiencing a severe contraction in 2020, the global Recruitment Process Outsourcing (RPO) market rebounded strongly in 2021 with business recovery across industries. The Great Resignation gave further impetus to the RPO market. As enterprises struggled to hire talent, providers stepped in with their expertise to enhance talent acquisition activities for clients across industries.
The market is advancing to RPO 4.0 to keep up with a globally dispersed and distributed talent, with providers developing integrated platforms with tools and solutions covering the entire spectrum of talent acquisition processes. RPO providers also launched market-facing analytics tools and low-cost RPO solutions, and started to offer strategic value-add services and candidate relationship management software.
This report tracks developments across the Recruitment Process Outsourcing (RPO) industry in 2021. It also examines the market’s post-pandemic evolution, regional market dynamics, adoption characteristics, and future outlook.
Scope:
This report draws insights from active RPO deals in 2021 – across geographies, industries, and job families – which meet the following criteria:
The deal should include a minimum of four or more recruitment processes
The deal should be active in 2021
The deal scope should not be limited to temporary hires
The deal should involve providers that offer RPO as a stand-alone outsourcing service
