The SCM BPS market remained resilient during the pandemic despite disruptions and is projected to grow to pre-pandemic levels over the next few years. Market participants are increasingly opening to engage with third-party providers, which have started acting as strategic partners in buyers’ transformation priorities.
Buyer priorities are also evolving with rapid shifts in key focus areas, such as the outsourcing of strategic SCM processes and ESG-related initiatives. As the global talent shortage continues, the need for developing robust talent management strategies, along with employee upskilling/reskilling and recruitment activities, is rising. Providers are playing a pivotal role in serving this new demand and are expanding their capabilities through both in-house investments and inorganic routes. In fact, market participants carried out many acquisitions and partnerships during the pandemic, including tie-ups with niche/specialist start-ups.
This research provides comprehensive coverage of the SCM BPS market and analyzes it across dimensions such as adoption trends, buyer objectives, provider landscape, and the evolving market situation.
Scope
All industries and geographies
This research leverages our interactions with 14 leading SCM service providers and enterprise stakeholders across locations and industry verticals
Contents
In this research, we study:
Key challenges that organizations face
SCM BPS market overview and adoption trends
SCM buyer trends
SCM BPS provider landscape
Key emerging SCM trends that will impact the market’s future
