Enterprises’ adoption of Intelligent Automation (IA) technologies has been increasing steadily over the past few years. As enterprises scale up automation, challenges to manage the various software applications, as well as robots and other tools deployed across organizations, become inevitable. It also becomes pertinent to be able to better manage human+machine dynamics and orchestrate the flow of work across the digital and human workforce to realize greater business value from automation investments. Enterprise process orchestration tools help to address these challenges by connecting multiple disparate systems and applications across one platform while orchestrating tasks between robotic and human workforce to optimize workflows.
In this paper, we discuss the role of process orchestration solution in better managing the human+machine dynamics, along with an overview of the solution landscape prevalent in the market, as well as the best practices to harness the potential of these tools.
In this paper, we discuss the following