Care Management Platforms PEAK Matrix® Assessment 2024

Care management is a vital healthcare aspect that ensures patients and members receive coordinated and personalized care. Traditional healthcare professionals served as care managers, coordinating care plans and facilitating communication among payers and providers. Post-COVID, technology advances such as gen AI have transformed care management. Advanced data analytics, telemedicine, and Electronic Health Records (EHRs) have enhanced care management’s precision and accessibility. Care management platforms have improved healthcare services due to reduced healthcare costs, migration to value-based care models, and increased demand for patient-centered care.

In this report, we assess 20 care management platform providers featured in the Care Management Platforms PEAK Matrix® Assessment 2024. The report will enable buyers to select the best-fit provider based on their sourcing considerations and empower providers to benchmark their performance against their competition.

Scope

• Industry: healthcare
• Geography: global
• This report is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading care management platform providers, client reference checks, and an ongoing analysis of the care management platforms market

Contents

In this report, we:

• Assess care management platforms market trends
• Examine enterprises’ sourcing considerations
• Compare providers’ key strengths and limitations

Membership(s)

Healthcare Payer and Provider Information Technology

Sourcing and Vendor Management