Revenue Cycle Management (RCM) Platforms – Provider Compendium 2024

Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry, optimizing the revenue cycle from patient registration and appointment scheduling to final bill payment. Healthcare organizations increasingly evaluate RCM platform providers based on the functionalities, features, and technical support they provide. Demand is high for solutions such as patient engagement, denial management, and medical coding, as healthcare providers prioritize solutions that address current challenges and provide flexibility for future developments in the healthcare landscape. In this compendium, we assess 20 RCM platform providers on the RCM Platforms PEAK Matrix®. The study will enable buyers to choose the best-fit providers based on their sourcing considerations, while providers will be able to benchmark their performance against the competition.

Scope

• Industry: healthcare
• Geography: US
• The assessment is based on Everest Group’s annual RFI process for calendar year 2023, interactions with leading RCM platform providers, client reference checks, and an ongoing analysis of the RCM platforms market

Contents

In this report, we examine 20 RCM platform providers for their:

• Scale of operations: client base overview, revenue, revenue split by value chain and buyer size
• Key case studies
• Proprietary solutions and key events

Membership(s)

Healthcare Payer and Provider Information Technology

Sourcing and Vendor Management