Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process optimization through applications and use cases spanning industries and process areas.
Process mining improves operational efficiency, process governance and compliance, and customer experience. To support enterprise objectives, providers are upgrading their process mining product capabilities and expanding their features and functionalities.
In this report, we analyze the process mining market, software providers, and third-party enablers (providers and system integrators). The report also examines market size, adoption trends, solution characteristics, product capabilities and trends, and the provider landscape.
In this report, we examine: