Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions and next-generation participants are striving to meet compliance standards. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions.

In response to these challenges, the demand for digital-led FCC offerings is rising. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

In this report, we analyze the vision, delivery capabilities, and market successes of 30 FCC operations service providers and their relative position on Everest Group’s PEAK Matrix^® for FCC operations. The study will assist key stakeholders, such as banks, financial institutions, FinTechs, RegTechs, service providers, and technology providers, to understand the current FCC operations landscape and make informed sourcing and partnership decisions.

Scope

• Industry: BFS
• Geography: global
• The assessment is based on Everest Group’s annual RFI process and an ongoing analysis of the FCC operations market

Contents

This report features 30 FCC operations service provider profiles and includes:

• Each provider’s relative positioning on Everest Group’s PEAK Matrix^® for FCC operations
• Providers’ market impact
• Providers’ vision and capability assessment across key dimensions
• Enterprise sourcing considerations

Membership(s)

Banking and Financial Services Business Process

Outsourcing Excellence