The pandemic made enterprises realize the importance of contingent workforce, driving the expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Vendor Management System (VMS) markets. Despite the recent economic slowdown, CWM and VMS providers have continued to enhance service delivery capabilities and advance process digitalization.
With evolving enterprise expectations, providers are focusing on Total Talent Acquisition (TTA), and newer talent acquisition models such as services procurement, independent contractors / freelancers, and direct sourcing. Additionally, providers are prioritizing generative AI, advance analytics, and automation to develop end-to-end CWM capabilities.
All industries and geographies
In this report, we: