At its PegaWorldiNspire event in Las Vegas, Nevada, on June 9-11, 2024, Pega announced the release of new features for its business transformation offering. This release strengthens Pega’s automation and analytical capabilities across industries to enhance employee productivity and customer experience.
In this report, we analyze this new release, assessing how Pega’s offering aligns with enterprise objectives and requirements, and identifying both strengths and areas for improvement.
In this report, we:
Banking and Financial Services Information Technology
Cloud and Infrastructure Services
Contingent Workforce Management
Customer Experience Management (CXM) Services, including Contact Center Outsourcing
Clinical Development Technology
Cloud and Infrastructure Services
Enterprise Platform Services (EPS)
Financial Services Technology (FinTech)
Healthcare Payer and Provider Information Technology
Healthcare Payer and Provider Business Process
Insurance Information Technology
Interactive Experience (IX) Services
Life Sciences Business Process
Life Sciences Information Technology
Service Optimization Technologies (SOT)