Data and Analytics (D&A) Services PEAK Matrix® Assessment 2023


PEAK Matrix® Report

12 Sep 2023
Providers:
Accenture
Capgemini
Cognizant
Deloitte
DXC Technology
EPAM
Eviden (Atos)
EXL
EY
Genpact
HCLTech
IBM
Infosys
KPMG
Kyndryl
LTIMindtree
Mphasis
NTT DATA
Persistent Systems
PwC
Stefanini
TCS
Tech Mahindra
UST
Virtusa
Wipro
WNS
Analysts:
Vishal Gupta
Arpit Mehra
Rohit Gupta
Pravina Jayaraman

Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At the same time, the emergence of technologies such as generative AI is pushing enterprises to experiment and build a solid data foundation to enable these technologies.

D&A service providers, which include IT/BPO firms and consulting companies with a broad set of D&A capabilities, domain expertise, and off-the-shelf accelerators, can help enterprises reduce the time-to-value and improve business outcomes through consistent and data-driven decision-making. Their recent investments in next-generation technologies and their transition toward driving direct business value for their clients can help enterprises navigate the market’s dichotomy.

In this report, we analyze 27 D&A service providers featured on Everest Group’s D&A Services PEAK Matrix® 2023 and highlight the strengths and limitations of each provider. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market

Contents

In this report, we examine:

  • D&A service provider landscape
  • D&A Services PEAK Matrix® characteristics
  • Enterprise sourcing considerations

Membership(s)

Data & Analytics

Sourcing and Vendor Management