The turbulent global economic environment has raised concerns about rising inflation, COVID-related reconciliations, evolving fiscal and monetary policies across regions, the war in Ukraine, and supply chain hurdles, among other issues. In this scenario, insurers face the risk of rising claim expenses, decreased solvency, changes in reserving patterns, and various operational barriers. To sustain and scale businesses, insurers must modify their underwriting and pricing strategies, improve operational flexibility and resilience, manage product portfolios, and mitigate exposure.
In this viewpoint, we provide directional guidance to insurers and Business Process Services (BPS) providers on navigating this period of economic uncertainty. The report also offers an overview of the pressing recessionary variables that may impact the operations of any insurance enterprise/provider and provides recommendations on how to navigate challenges across any of those fronts.
In this study, we: