Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation, FinTechs must analyze their operational challenges effectively. With funding levels on the decline and market sentiment shifting toward a wait-and-see approach, particularly amid an impending recession, FinTechs must seek solutions beyond internal capabilities to support their back-office operations. It is essential for FinTechs to concentrate their resources on their core competencies and develop market-differentiating offerings, rather than focusing on day-to-day operations management.
In this report, we present a framework to assist FinTechs in mapping their maturity life cycle model to identify the optimal solution mix based on the most pertinent operational challenges at each stage of maturity. Additionally, we define a methodology to select the ideal engagement model based on a FinTech’s capabilities, interests, and maturity stage.