Today, providers are differentiating themselves by offering as-a-service models and emphasizing digital transformation solutions through the strategic use of analytics, automation, and AI, coupled with industry expertise and an advisory-led approach. Additionally, providers are leveraging the partnership ecosystem and making new acquisitions to enhance their capabilities and improve the time-to-market of their offerings. Buyers are increasingly partnering with participants capable of providing holistic support, offering proactive guidance on industry best practices, customer experience design, and faster, more cost-effective, and better transformative models.
Everest Group’s Banking Operations – Service Provider Compendium 2023 provides detailed and fact-based snapshots of 34 providers and includes insights on the banking operations provider landscape. Each profile provides a comprehensive picture of the provider’s services suite, recent developments and investments, key clients, technology solutions, and delivery locations. It also specifies providers’ position on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, or Aspirants based on their capabilities and offerings. The compendium will enable banks, financial institutions, and providers to make informed sourcing and partnership decisions and gain a better understanding of the current banking operations provider landscape.
This report features 34 banking operations service provider profiles and includes: