Business agility has taken center stage for enterprises as they strategize to quickly adapt and respond to market challenges and opportunities. Organizations are adopting a decentralized governance structure with multiple communication channels to enable a greater sense of ownership across levels. They are also leveraging cross-functional teams, flexibility, technology, and innovation to ensure agility across the organization.
This report explores the Commitment, Collaboration, Competence, and Construct (4Cs) to successfully attain business agility in a Global Business Services (GBS) organization. It also recommends the steps to boost the 4Cs and best practices to attain agility.
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In this report, we examine: