It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent business processes. In addition to expecting cost savings and operational efficiencies, enterprises are seeking next-generation benefits, such as superior customer experience, from their transformation initiatives.
One of the most powerful digital levers enabling enterprises’ transformation journeys is Intelligent Process Automation (IPA). Everest Group defines IPA as intelligent automation in business processes that enterprises achieve through any combination of automation technologies, including robotic process automation and cognitive/AI-based automation.
In this report, we share detailed profiles of 28 leading IPA solution providers and examine their offerings and capabilities. The study will allow solution providers to compare their offerings, capabilities, strengths, and limitations with other providers. It will also help existing and potential IPA buyers to assess solution providers based on the capabilities they seek.
This report provides a snapshot of 28 leading IPA solution providers’ offerings and capabilities. Each solution provider profile includes: