Global service providers, including the likes of Accenture, Cognizant, and TCS, have traditionally dominated the life sciences IT services space. However, in the past few years, the life sciences IT services supply ecosystem has evolved, with many small and midsize providers establishing themselves as specialists in life sciences IT services and gaining a strong foothold in the market. In fact, a few of these providers have started challenging the front-runners directly, while others are creating a niche for themselves and operating in specific pockets.
Everest Group’s Life Sciences Commercial Services Specialists PEAK Matrix® Assessment 2021 evaluates IT services specialists operating in the commercial landscape and examines their key offerings, differentiators, challenges, and outlook for these providers. These service providers are mapped on the Everest Group PEAK Matrix®, a composite index of distinct metrics related to a provider’s capability and market impact, and classified as Leaders, Major Contenders, and Aspirants in the space.
The study will enable buyers to select the right-fit provider per their needs, while providers will be able to benchmark themselves against competitors.
In this research, we study IT service providers focused on commercial services (such as data management, marketing effectiveness, sales force engagement, patient and provider engagement, and platform services) and those deriving 40% or more of their revenues from the life sciences commercial business
This report studies: