The COVID-19 pandemic and the resulting economic fallout have adversely impacted Life and Annuity (L&A) insurance businesses, leading to demand stress, revenue compression, and profitability pressures. The challenges have been compounded by carriers relying heavily on manual operations, a siloed technology landscape with legacy core systems, and the inability to realize value from IT investments due to antiquated systems built on a dated technology stack. Core modernization has, thus, become a strategic mandate for L&A insurers, driving them to invest in a platform-first digital operating model.
L&A insurance policy-administration technology providers are looking to tap into this market opportunity by investing in a modern technical architecture enabling extensive API integrations, supporting rapid product configurations with out-of-the-box functionality across L&A products for individual and group insurance lines, and investing in cloud readiness capabilities to transition from pure-play product vendors to software plus services players. In addition, technology providers are enabling digital innovations for their L&A carrier clients by developing a well-rounded partner ecosystem.
Industry: insurance
Geography: global
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