Enterprises have not focused on application management as a source of digital transformation but as a means to achieve cost savings and run the business. However, as they scale their digital transformation initiatives, they struggle to align their application management portfolios to achieve the intended business outcomes.
In this research, Everest Group has enhanced its earlier Business Value Orchestrator (BVO) platform in light of changing business and technology priorities. We recommend that enterprises build a seamless layer of integration, analytics, and business value across their Site Reliability Engineering (SRE), hyper automation, and newer sourcing models. This will need enterprises to invest in next-generation BVO
The next-generation BVO goes beyond traditional data aggregation models to build actionable insights. It also brings other IT organizations outside application management to create business value. This report will help enterprises understand how they can transform their application management functions to align with digital initiatives. The research also captures trends for overall IT services markets and application services deals for 2020.
In this research, we recommend a pragmatic method and framework for enterprises to transformation their application management strategies to drive digital transformation. In particular, we focus on: