The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states of their workplace environments and the journeys required to achieve them. The post-pandemic workplace will require a significant overhaul of tools, processes, talent requirements, security mechanisms, and governance frameworks. The transformation journey will be based around location-agnostic services and a significant focus on employee experience and well-being.
In this research, we present an assessment of 26 digital workplace service providers featured on Everest Group’s Digital Workplace Services PEAK Matrix® and highlight the strengths and limitations of each service provider.
Each service provider profile includes the following: