Property and Casualty (P&C) Insurance BPS – Service Provider Compendium 2021
Service Provider Compendium
Looming uncertainties accompanying the global pandemic, compounded by fewer claims generated across select LOBs, meant that the Property and Casualty (P&C) insurance BPS market was unable to maintain its double-digit growth streak in 2020. Meanwhile, below-optimal digital adoption in P&C insurance BPS relationships and pandemic-induced digital necessities spurred service providers to proactively find application opportunities for their digital investments. Notably, while investments in digital solutions have gained pace across the board, there still remains a large ground to cover in terms of ramping up the adoption of digital solutions across operations.
P&C Insurance BPS – Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 13 P&C insurance service providers. It offers a detailed profile of each P&C insurance service provider – with a comprehensive picture of its services suite, scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix®. The report also provides insights on the global P&C insurance service provider landscape.
Scope
Industry: insurance
Geography: global
Services:
The report covers P&C insurance BP services and does not cover horizontal business processes such as Finance and Accounting (F&A), Human Resource (HR), procurement, and contact centerContents
Each service provider profile provides the following details:
- P&C insurance services suite and scale of operations: key leaders, services suite, FTEs, and recent developments and investments
- P&C insurance client portfolio: major clients and recently announced contracts, as well as P&C insurance revenue split by geography and buyer size and FTE split by process and delivery location
- Global P&C insurance delivery locations: details of key delivery locations worldwide
- P&C insurance technology solutions: brief descriptions of key technology solutions
- Detailed assessment of P&C insurance capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and limitations