Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) PEAK Matrix® Assessment 2021

PEAK Matrix® Report

6 Jul 2021

Categories:

Contingent Workforce Management Healthcare Provider Outsourcing Excellence | Standard Outsourcing Excellence | BPO Outsourcing Excellence | Banking and Financial Services Outsourcing Excellence | Healthcare and Life Sciences Outsourcing Excellence | Insurance PEAK Matrix®

Providers:

AgileOne

Alexander Mann Solutions

Allegis Global Solutions

AMN Healthcare

Broadleaf Results

Cross Country Healthcare

Geometric Results, Inc.

Guidant Global

Hays Talent Solutions

HCMWorks

KellyOCG

Magnit (previously PRO Unlimited)

Monument Consulting

Morson Talent

nextSource

Pontoon Solutions

Randstad Sourceright

Resource Solutions

RGF Staffing

Sevenstep

Talent Solutions RPO (ManpowerGroup)

Volt Consulting Group

Workforce Logiq

Workspend

Yoh/DZConneX

Analysts:

Arkadev Basak

Aniruddha Kulkarni

Krishna Charan

Rhea Nijhawan

Utkarsh Chaudhary

The global Contingent Workforce Management (CWM) market is experiencing rapid transformation, as buyers demand increasing services from service providers. In addition to employing traditional temporary labor, buyers are relying on third-party providers to manage additional labor categories, including services procurement / Statement of Work (SoW), Independent Contractors (ICs), and permanent labor. Temporary labor still constitutes a major proportion of spend managed by Managed Service Providers (MSPs), though services procurement has also garnered a significant share over the past few years, with its share in the total spend managed by MSPs increasing steadily. In response to these evolving requirements, service providers are making significant investments across areas including services procurement management, IC management, analytics, and consulting capabilities.

Scope

Over 1,600 CWM/MSP and services procurement deals
Coverage across 25 CWM/MSP– service providers: AgileOne, AMN Healthcare, AMS, Allegis Global Solutions, Broadleaf Results, Cross Country Healthcare, Geometric Results, Inc., Guidant Global, Hays Talent Solutions, HCMWorks, KellyOCG, Monument Consulting, Morson Talent, nextSource, Pontoon Solutions, PRO Unlimited, Randstad Sourceright, Resource Solutions, RGF Staffing, Sevenstep, Talent Solutions TAPFIN (Manpower Group), Volt Consulting Group, Workforce Logiq, Workspend, and Yoh/DZConneX
Coverage across 19 services procurement service providers: AgileOne, AMS, Allegis Global Solutions, Geometric Results, Inc., Guidant Global, Hays Talent Solutions, HCMWorks, KellyOCG, Morson Talent, nextSource, Pontoon Solutions, PRO Unlimited, Randstad Sourceright, Resource Solutions, Talent Solutions TAPFIN (Manpower Group), Volt Consulting Group, Workforce Logiq, Workspend, and Yoh/DZConneX

Industry: Contingent Workforce Management(CWM)

Geography: global

Membership(s)

Contingent Workforce Management

Sourcing and Vendor Management