Learning Services PEAK Matrix® Assessment with Service Provider Landscape 2021


PEAK Matrix® Report

30 Jun 2021
Providers:
Accenture
Capgemini
Capita
Cegos
CGS
Cognizant
Conduent
G-Cube Solutions
GP Strategies
Hemsley Fraser
IBM
Infopro Learning
Infosys
Learning Tribes
MPS Interactive
NIIT
Raytheon Professional Services
The Judge Group
The Learning Factor
TTEC
Upside Learning
Analysts:
Priyanka Mitra

COVID-19 has shaken up traditional learning practices across organizations. There is now increased focus on digital learning and agile learning strategies among stakeholders to prepare employees for future challenges and disruptions. After an initial setback to the market, organizations are looking to rope in learning services providers to focus on more end-to-end learning transformation.

In this research, we present Everest Group’s analysis and assessment of 21 learning services providers featured on the Learning Services PEAK Matrix® 2021. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading learning services providers, client reference checks, and an ongoing analysis of the learning services market. The study will help potential buyers evaluate different service providers based on their sourcing needs, while providers will be able to benchmark their capabilities against their competitors.

Scope

All industries and geographies

Contents

In this report, we:

  • Position 21 learning services providers on the Everest Group PEAK Matrix® for Learning Services
  • Share the key strengths and limitations of each service provider
  • Provide an overview of the learning services provider market

Membership(s)

Human Resources

Sourcing and Vendor Management