Healthcare Provider Digital Services PEAK Matrix® Assessment 2020

29 Jun 2020
Providers:
Accenture
Atos
Capgemini
Citius Tech
Cognizant
Deloitte
DXC Technology
Emids
EPAM
GAVS Technologies
HCL
Hexaware
HTC Global Services
IBM
Infinite
Infostretch
NTT DATA
Optum
TCS
Tech Mahindra
Virtusa
Wipro
Analysts:
Abhishek Singh
Chunky Satija
Kanika Gupta
Priya Sahni
Abdul Shaikh

Historically, healthcare providers have been impeded by legacy IT estate and regulations that have sought to maintain the status quo. However, that is not an option anymore, particularly as healthcare providers scramble to meet the unprecedented needs exacerbated by the COVID-19 pandemic. They are now jumping on the digital bandwagon to meet the demands of a challenged healthcare ecosystem.

To support enterprises on their digital journeys, service providers are ramping up capabilities, driving up the need for research and market intelligence on demand and supply trends in healthcare provider digital services. Everest Group’s Healthcare ITS research program addresses this market need by analyzing demand themes and service provider capabilities in healthcare provider digital services.

In this research, we present an assessment of 22 healthcare digital service providers, featured on our Healthcare Provider Digital Services PEAK Matrix® Assessment 2020. Our assessment is based on Everest Group’s annual RFI process for the calendar year 2020, interactions with leading digital service providers, client reference checks, and an in-depth analysis of the digital services market.

Scope

Industry: healthcare providers

Services: digital services

Geography: global

Service providers covered: Accenture, Atos, Capgemini, Deloitte, CitiusTech, Cognizant, DXC Technology, emids, EPAM, GAVS, HCL Technologies, Hexaware, HTC Global Services, IBM, Infinite, Infostretch, NTT DATA, Optum, TCS, Tech Mahindra, Virtusa, and Wipro

Contents

This report comprises three sections, each containing insights about the healthcare digital service providers’ landscape, as outlined below:

  • Provider digital services market update
  • PEAK Matrix® assessment of healthcare provider digital services
  • Everest Group’s remarks on service providers

Membership(s)

Healthcare IT Services (ITS)