The Pandemic Pandemonium – Assessing the Impact of COVID-19 and the Path to Success for Banking and Financial Services (BFS) in the Next Normal
9 Oct 2020
Analysts:
Manu Aggarwal
Robin Jain
Akanksha Pathak
In this study, we analyse the impact of COVID-19 on the BFS industry. We also recommend BFS enterprises to look at digital, not just as a means to fix current problems, but as a strategic exercise to create differentiation and resilience to any disruptions such as those caused by the COVID-19 pandemic. We also suggest ways in which enteprises can design a robust back-to-work strategy and look at portfolio restructuring as an option to gain some flexibility and scalability.
Scope
- Industry: BFS
- Geography: global
Contents
In this research, we:
- Analyze the impact of COVID-19 on different BFS segments
- Explore the performance of service providers
- Study the different working models implemented
- Suggest ways to succeed in the next normal
Membership(s)
Banking Business Process
Sourcing and Vendor Management