The Banking BPS – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 31 banking BPS service providers. In it, we present the providers’ scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The compendium also sheds light on the global banking BPS service provider landscape.
The study will enable current and potential buyers of banking services to assess the providers on their areas of strength and development based on desired capabilities.
The report evaluates 31 banking BPS service providers: Accenture, Avaloq, Atos-Syntel, Capgemini, CGI, Cognizant, Concentrix, Conduent, Conneqt, Datamatics, DXC, Exela, Equiniti, EXL, Firstsource, FIS, Genpact, HCL, IBM, Infosys, Mphasis, NIIT, NTT DATA, Sutherland Global Services, Teleperformance, TCS, Tech Mahindra, Virtusa, Volante, Wipro, and WNS.
Each service provider profile captures the following banking BPS-related details:
Banking and Financial Services (BFS) - Business Process Outsourcing (BPO)