The global multi-process FAO market witnessed strong growth of 8-10% in 2018 to reach US$8.6 billiion, driven by increasing first-generation outsourcers, large-scale transformation deals, and scope expansion in existing contracts. The changing business landscape is forcing enterprises to rethink their traditional business models and take an end-to-end transformational approach. Service providers are building capabilities in process, digital, and talent and are increasingly using and a platform-led approach, where all the digital levers are integrated, implemented, and orchestrated with the right mix of process and talent, to deliver the best outcomes from F&A transformation. Service providers are also expected to handhold enterprises through their transformation journey, leveraging frameworks and domain-related assets and assist enterprises in effective change and transition management.
This report gives service providers, enterprises, and third-party enablers (technology vendors, investment firms, etc.) a detailed view of the current state of the market.
In this study, we analyze the global multi-process FAO market in 2018. We focus on:
The scope of the analysis includes: