This report provides accurate, comprehensive, and fact-based snapshots of 10 major L&P insurance BPO service providers. Each five-page service provider profile presents a comprehensive picture of that provider’s service suite, scale of operations, technology solutions, and delivery locations; along with Everest Group’s assessment of the provider. The compendium also sheds light on the global L&P insurance BPO service provider landscape covering 15 service providers – Accenture, Capgemini, Capita, Cognizant, Concentrix, DXC Technology, EXL, Infosys, Intelenet, NTT DATA, SE2, Syntel, TCS, Tech Mahindra, and WNS.
Each service provider profile captures the following L&P insurance BPO-specific details:
The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of the major L&P insurance BPO service providers. Specifically, the report allows for comparison of the service providers based on their areas of strengths and developments. It helps current and potential buyers of L&P insurance BPO services assess the service providers on the capabilities that they desire.