The mortgage BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 12 service providers in the market. These include Accenture, , Cognizant, Mphasis-Digital Risk, Firstsource, Genpact, HCL, Infosys, Intelenet, Sutherland Global Services, TCS, Wipro, and WNS. Each profile captures a comprehensive picture of that provider’s service suite, scale of operations, technology solutions, risk management & regulatory reporting support, and delivery locations; along with Everest Group’s assessment of the provider. The compendium also sheds light on the global mortgage BPO service provider landscape.
Each service provider profile captures the following mortgage BPO-specific details:
The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of 12 major mortgage BPO service providers. Specifically, the report allows for comparison of service providers on their areas of strength and development. It helps current and potential buyers of mortgage BPO services to assess service providers on the capabilities that they desire.
Banking and Financial Services (BFS) - Business Process Outsourcing (BPO)