The United States healthcare market experienced a tectonic shift in 2017, with President Trump’s (thus far unsuccessful) pursuit to repeal the Affordable Care Act (ACA)
and replace it with a new law. Given the uncertainty of the repeal and replace effort, questions about the shape and form of the new law pervade the market.
At the same time, the shift toward value-based care and concerns about cybersecurity continue to cause pain for market stakeholders. In response, collaboration
between stakeholders (such as payers and providers) emerged as a key underlying theme in 2017.
It is unlikely that 2018 will be drastically different from 2017. Market uncertainty will gradually taper, investments in value-based care and cybersecurity will increase,
and collaborations across the industry will rise. Global technology giants, such as Amazon and Microsoft, will continue to invest (and possibly disrupt) the U.S. healthcare market.
This report talks about key themes that dominated the healthcare market in 2017. It also discusses enterprise actions and central sourcing themes. The report lists
top 15 healthcare service providers based on five healthcare PEAK Matrix™ BP and IT services evaluations done in 2017 and gives a brief description of 2018 market outlook.
This report is structured across four key sections:
Key themes that dominated the healthcare market in 2017
Key enterprise actions and central sourcing themes
Ranking of top 15 healthcare service providers based on five healthcare PEAK Matrix™ BP and IT services evaluations done in 2017
HMarket outlook for 2018
56 outsourcing service providers who participated in five healthcare PEAK MatrixTM BP and IT services evaluations in 2017 are covered in this report.
