The Healthcare and Life Sciences (HLS) landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social media platforms, “anytime-anywhere” information access, and self-service channels). This combination of disruptive and legacy factors has driven HLS firms to adopt new technologies, while also revamping their existing systems, processes, and interfaces
As the technology mandate for HLS enterprises evolves, so do their relationships with IT service providers. This, in turn, is driving the need for relevant research and market intelligence on demand and supply trends in HLS IT services across the three major market segments – payer, provider, and life sciences. Everest Group’s HLS IT research program addresses this market requirement by analyzing outsourcing trends and service provider capabilities specific to IT services in the healthcare and life sciences vertical.
In this report, we analyze the capabilities of 21 IT service providers specific to the global healthcare sector. These service providers are mapped on the Everest Group PEAK Matrixs™, which is a composite index of a range of distinct metrics related to a provider’s vision & capability and market impact. We focus on:
Service providers covered: Accenture, Atos, BT Global, Capgemini, CGI, Cognizant, CompuCom, DXC Technology, EPAM, GAVS Technologies, HCL Technologies, Hexaware, IBM, NTT DATA, Optum, Syntel, Tech Mahindra, Unisys, Virtusa, and Wipro
This report is structured across three key sections, each containing insights into the healthcare provider IT services provider landscape:
Everest Group has a complimentary four-page PEAK Matrix preview document for this service provider landscape report.