Webinar Deck: Cost Competitiveness of Global In-house Centers (GICs) Plus Market Vista™ Q1 Global Services Updates

On May 28, Everest Group hosted an insightful one-hour webinar covering research conducted by Everest Group and NASSCOM to understand GIC cost competitiveness as well as data from Market Vista™:Q1 2014.

Global-In house Centers (GICs) continue to grow and mature across multiple dimensions. Center set-ups far exceed divestures and what started as an India-centric model is now well established in most offshore and nearshore geographies. Despite this, speculation of fading cost competitiveness continue to surround GICs. But decision makers need real data rather than speculations.

Our panelists shared real-life experiences that addressed the following questions:

• How much savings do GICs deliver from a total cost of ownership perspective?
• Do savings vary across locations and functions?
• What has been the impact of recent macroeconomic changes on cost arbitrage in leading geographies?
• How sustainable is the cost competitiveness of GICs?
• What are the key measures that GICs are actively pursuing to further improve their cost competitiveness?

About the Study: Everest Group and NASSCOM conducted the joint research Thought Leadership Research: Cost Competitiveness of GICs based on inputs and perspectives from multiple leading GICs and Everest Group’s proprietary knowledge base.

This is the deck used during the presentation.